- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Ratio Christi is committed to protecting your privacy. We may be contacted with any questions via email.
Our Web site does not collect personal information about individuals except when knowingly provided by such individuals (or as otherwise detailed below). Any personal information (e.g., name, e-mail address, etc.) provided by such individuals may be used in connection with Ratio Christi or its websites and for such other purposes as may be indicated at the point of collection.
You should be aware that when you voluntarily disclose personal information (e.g. name, e-mail address, etc.) on the Ratio Christi Web site such information can be collected and may result in unsolicited messages from Ratio Christi. (We try to always respect the wishes of those who do not wish to be contacted.) We do not sell, trade, or rent your personal information.
KIDS: Please be sure to ask your parents for permission before sending any information about yourself over the internet.
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Further applicable disclaimers are listed here.